Refund Policy for Envision.study

Thank you for using Envision.study. We strive to provide the best possible service to our users. If you are not entirely satisfied with your purchase, we are here to help.

1. Refund Requests: You may request a refund within 7 days of your purchase. To be eligible for a refund, the request must be made within this 7-day period from the date of the original purchase.
2. Eligibility: To qualify for a refund, you must provide proof of purchase. Additionally, your use of the service must comply with our Terms and Conditions. Abuse of the refund policy, such as excessive requests or using the service beyond normal evaluation, may result in denial of the refund.
3. How to Request a Refund: To request a refund, please contact our support team at [email protected] with your order details and the reason for the refund request. We will review your request and notify you of the approval or rejection of your refund.
4. Processing Refunds: If your refund is approved, we will initiate a refund to your original method of payment. The refund will be processed within a certain amount of days, depending on your card issuer's policies.
5. Non-refundable Items: Certain items are non-refundable. These include:
   • Services that have been fully delivered and utilized.
   • Products purchased more than 7 days ago.
6. Changes to the Refund Policy: We reserve the right to modify or update this Refund Policy at any time. Changes to the policy will be posted on this page.
7. Contact Us: If you have any questions about our Refund Policy, please contact us at [email protected].